sean f burns
Thoughts on leadership, infrastructure and change.
Utilities
What’s the secret to sustained cost savings?
Last month’s Bain Brief looks at how some organisations are driving costs out of their business and making the savings stick. I’ve been asked to help build many a business case and you sometimes get the feeling the organisation you’re working with knows that they’re inflating the benefits. I’m sure you’ve likely worked in other … Continue reading
Energy Retailer of Tomorrow
Utility retailers are being thrown into a new era of energy consumerism. Yet for almost a hundred years consumers have paid for energy as a utility. Few choices have existed for consumers in terms of provider or value, let alone options for additional products, services, and experience from their energy retailer. These new opportunities indicate … Continue reading
