Putting leadership development at the heart of a major operations-improvement effort paid big dividends for a global industrial company. This is an excerpt from an article by Aaron De Smet, Johanne Lavoie, and Elizabeth Schwartz Hioe. Read the whole article here: https://www.mckinseyquarterly.com/Organization/Change_Management/Developing_better_change_leaders_2959 Few companies can avoid big, periodic changes in the guts of their business. … Continue reading
I just finished a four-month engagement leading the consolidation of services (IT, IM, HR and Finance) for three agencies of the New Zealand government. A newspaper article on the transformation programme came out today decrying it as simply more public servant headcount reductions. The article completely missed the significance and strategic importance of this programme … Continue reading
Last week I was speaking with the Managing Director of Palkeet, the Finish State Economic and Human Resources Service Centre. They successfully produce financial and HR services to over 110 government agencies and institutions. We were talking about some of their key lessons learned and how momentum was built and sustained. While most of what … Continue reading
Many Australian companies are struggling to accurately define and manage performance, thereby risking wasted time and employee goodwill on systems and procedures that don’t deliver. The process of linking objectives to businesses outcomes should be common practice. Instead Australian businesses continually seem to be basing their performance management solutions on how a person has completed … Continue reading