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CEOs, know your customers!

It does not take a huge amount of data to serve your customers better. In fact, getting the few right pieces of data may help amplify the value your customers receive for less effort.  New technologies, changing customer expectations of value and increased global competition put old business models at the risk of extinction. If … Continue reading

Welcome. For over 10 years I’ve been working with governments, non-profits, and private sector organisations. My work focuses on improving impact while delivering key projects and performance regardless of challenge or location.

This blog is about my lessons learned, new trends and global developments of interest in the areas of leadership, infrastructure and change.

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